Help Center » Account Settings » Subscription & Billing overview

Subscription & Billing overview

To manage your AppointmentThing subscription and billing, start by navigating to your Account Page. To get there, follow the steps below.

If you're already on your Account Page, ignore these steps and start at the blue bullet point below

  1. Log in to your account on 
  2. Click the solid blue circle containing a white letter in the top right corner of the home page. This will cause a drop-down menu to appear with the options "Account", "Users", "Help" and "Log out"
  3. Click the 'Account' option on the drop-down menu to navigate to your AppointmentThing Account Page

To view and edit your AppointmentThing subscription, scroll down to the "Membership & Billing" section at the bottom of your account page. If you have AppointmentThing Basic, your Membership and billing section will look like the first image below.

If you have a paid AppointmentThing subscription, your Membership & Billing section will contain more information and options as shown in the image below.

The first part of the Membership & Billing section tells you which AppointmentThing plan you have.  If you're on a paid plan, it will also tell you how many users are included in your plan and when your plan will automatically renew.

The rest of the Membership & Billing section allows you to manage your users and paid subscription. The bullet points below explain more specifically what you're able to do in this section and provide links to step-by-step articles that will walk you through how to accomplish specific tasks.

  • To edit my credit card details
    You can change the credit card associated with your AppointmentThing account at any time. Follow the guide below for step-by-step instructions on how to do so.
    How to update my credit card details

  • To add users
    You're able to add multiple paid users to your AppointmentThing plan. Follow the guide below for step-by-step instructions on how to manage your users.
    Managing multiple account users

  • To upgrade my plan
    You can upgrade and downgrade your plan directly from the Membership and billing section of your Account page. Follow the guide below for simple step-by-step instructions on how to do this.
    How to upgrade my subscription

  • To cancel my plan
    You can cancel your paid AppointmentThing subscription at any time. Follow the guide below for step-by-step instructions on how to do this. 
    How to cancel a paid subscription