Menu

more_horiz

Help Center » Account Settings » How to upgrade from a monthly to an annual subscription


How to upgrade from a monthly to an annual subscription

This guide will show you how to upgrade from a monthly to an annual subscription. You can do this at any time, and any days you have left on your current monthly subscription will be deducted from the cost of the annual subscription you purchase so that they're not wasted! To begin, start by navigating to your Account Page by following the steps below.

If you're already on your Account Page, ignore these steps and start at the first green bullet point below

face
  1. Log in to your account on AppointmentThing.com
  2. Click the solid blue circle containing a white letter in the top right corner of the home page. This will cause a drop-down menu to appear with the options "Account", "Users", "Help" and "Log out"
  3. Click the 'Account' option on the drop-down menu to navigate to your AppointmentThing Account Page


  • To switch from a monthly to an annual subscription
  1. Scroll down to the section labeled "Membership & Billing" on the bottom half of your account page
  2. Click the 'Switch to annual' link as shown in the image below
  3. A white pop-up will appear that displays the proposed change in your plan, how your ongoing billing will be affected, and the estimated amount that will be charged to the credit card associated with your AppointmentThing account today. Please review this information carefully to ensure you understand and accept the changes that are being made to your subscription. (For details on how pro-rated billing is calculated, please review the "Pro-rated billing" section below)
  4. When you're happy with your changes, click the blue 'Confirm' button to upgrade your account. When you do so, the credit card associated with your account will be charged and your account will be upgraded to an annual subscription!
  5. In the "Plan" part of the "Membership & Billing" section, you'll be able to see that your plan has been changed to "Premium Annual" or "Pro Annual" depending on your subscription type


  • Pro-rated billing
    When you upgrade from a monthly to an annual plan, your billing cycle will be changed to start on the day you upgraded to the annual plan. You'll be charged a pro-rated amount for your annual plan that equates to the full cost of the annual plan minus the value of the days you still had left on your monthly plan

    When you upgrade from Premium monthly to Pro monthly, or from Premium annual to Pro annual, your billing cycle will be unaffected and you'll be charged a pro-rated amount for the Pro plan. This means, for example, that if you only have 10 days left until your paid subscription's auto-renewal date, you'll only be charged for 10 days of your new Pro plan. You'll then be charged the full amount for your Pro plan on the renewal date.

Hi there 👋

We've hit a plan limitation here. You are on the free Basic plan and that plan has limitations.

You can upgrade your plan to unlock more features.

Send your invitees a last-minute Text/SMS reminder about their appointment with you. It will increase attendence. Upgrade to Pro to unlock this feature.

The Text/SMS reminders input field automatically appear on the appointment booking page when you're on the Pro plan.

Get a Text/SMS reminder when an appointment is about to start. Upgrade to Pro to unlock this feature.

close

Premium

Starting at $8/month. Price in USD

Features you'll love

  • Unlimited appointment types
  • No branding
  • 2 x calendar connections
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Pro

Starting at $12/month. Price in USD

Premium features and more

  • Unlimited appointment types
  • No branding
  • 6 x calendar connections
  • SMS/Text reminders
  • Accept payments through Stripe or PayPal
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Thank you!

Your account was successfully upgraded and a license was assigned to your account.

Please notice If you have bought licenses for more than one user, you can assign licenses to other users in the Account → Users section.

Hi there 👋

We made AppointmentThing available to everyone on June 1st. Thanks so much for trying it out!

Prior to the launch, we were busy testing.. testing.. testing, correcting, then more testing.. testing.. testing and correcting.

Upcoming changes
Over the next couple of months, we’ll be gathering user feedback and (of course) be using the tools ourselves. Our testing and correcting will continue, and during this time we hope to learn a lot about the following:

  • What would be nice to have
  • What we need to improve right away
  • What needs a bit more explanation
  • Any issues or anything not working correctly

As a result, you’ll probably see us moving things around a bit: changing labels here and there, adding new functionality and options, updating tutorials, etc. It’s all part of the process.

How you can help
If you experience any issues or bugs, please let us know about them by sending an email to todos@appointmentthing.com. Also, please share anything you think we could improve upon or new functionality you wish we had.

Thanks :)