Security

PCI Compliance

AppointmentThing.com is provided by AddEvent, Inc. AddEvent uses Stripe as a vendor to handle credit card transactions securely using SSL. Stripe complies with the classification PCI Level 1 Service Provider. AddEvent completes Self Assessment Questionnaires in order to make sure we’re PCI-compliant in accordance with the tools provided by Stripe. AddEvent employs a team responsible for oversight of PCI Compliance.

Privacy

AddEvent maintains a comprehensive privacy program. 

  • We do not sell personal information of our customers to third parties.
  • We employ a team handling legal and security concerns focusing on privacy and security issues.
  • You can find our privacy policy at appointmentthing.com/privacy

Hosting Environment

Amazon EC2 hosts AddEvent's production systems. The production servers for AppointmentThing.com is located in Ireland.

  • PCI-DSS Level 1 Service Provider
  • ISO 27001 certified
  • Independently verified and audited
  • SAS-70 Type II and SSAE16
  • Amazon AWS PCI Compliance site

Web and Mobile Application Development

AddEvent is committed to designing, building, and maintaining secure systems.

  • All applications are regularly scanned for common security vulnerabilities.
  • Regular training on Secure Coding Practices is provided. All engineers attend training sessions.
  • No credit card information is stored on any of our servers. The data is hosted solely by our credit card processor Stripe.
  • Use of encryption for transmission of sensitive information is audited by our security team.
  • All applications are primarily developed, tested, deployed, and maintained by a full-time, in-house engineering team.

Encryption

AddEvent uses strong encryption methods and key management procedures to ensure your sensitive information is protected.

  • All credit card information is encrypted with strong industry-standard cryptographic protocols such as AES and TLS while in transit through our systems.
  • AddEvent's website and APIs are accessible via a 256-bit SSL certificate issued by Amazon.
  • Credit card information is never stored after transaction authorization.
  • Access to encryption keys is held by the smallest number of AddEvent employees possible.

Our Organization

  • All employees are subject to reference, education, and other personal checks. Certain employees are also subject to detailed background checks.
  • AddEvent maintains an information security training program that ensures our employees meet our Privacy Policy.
  • Knowledgeable full-time security personnel are on staff.
  • Require written acknowledgement by employees of their roles and responsibilities with respect to protecting user data and privacy.

Incident Response

We record/store a very limited number of PII records. While we don't anticipate there ever being a breach of our systems, we know that no systems is perfectly secure.

  • In the event of a breach in our systems, we have a detailed Incident Response plan in place. In case of any breach, we aim to send out a report to our users within a week.

Research and Disclosure

If you discover a vulnerability in any of AddEvent’s systems, please report it to us first.

  • Do not attempt to harm AddEvent, its users, or customer's data.
  • Allow reasonable time for AddEvent to resolve the issue before publishing findings publicly.
  • Report details to security@appointmentthing.com.
  • Include full details and steps to reproduce.
  • We love anyone reporting <3. Thank you!

Hi there 👋

We've hit a plan limitation here. You are on the free Basic plan and that plan has limitations.

You can upgrade your plan to unlock more features.

Send your invitees a last-minute Text/SMS reminder about their appointment with you. It will increase attendence. Upgrade to Pro to unlock this feature.

The Text/SMS reminders input field automatically appear on the appointment booking page when you're on the Pro plan.

Get a Text/SMS reminder when an appointment is about to start. Upgrade to Pro to unlock this feature.

close

Premium

Starting at $8/month. Price in USD

Features you'll love

  • Unlimited appointment types
  • No branding
  • 2 x calendar connections
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Pro

Starting at $12/month. Price in USD

Premium features and more

  • Unlimited appointment types
  • No branding
  • 6 x calendar connections
  • SMS/Text reminders
  • Accept payments through Stripe or PayPal
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Thank you!

Your account was successfully upgraded and a license was assigned to your account.

Please notice If you have bought licenses for more than one user, you can assign licenses to other users in the Account → Users section.

Hi there 👋

We made AppointmentThing available to everyone on June 1st. Thanks so much for trying it out!

Prior to the launch, we were busy testing.. testing.. testing, correcting, then more testing.. testing.. testing and correcting.

Upcoming changes
Over the next couple of months, we’ll be gathering user feedback and (of course) be using the tools ourselves. Our testing and correcting will continue, and during this time we hope to learn a lot about the following:

  • What would be nice to have
  • What we need to improve right away
  • What needs a bit more explanation
  • Any issues or anything not working correctly

As a result, you’ll probably see us moving things around a bit: changing labels here and there, adding new functionality and options, updating tutorials, etc. It’s all part of the process.

How you can help
If you experience any issues or bugs, please let us know about them by sending an email to todos@appointmentthing.com. Also, please share anything you think we could improve upon or new functionality you wish we had.

Thanks :)