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Help Center » Account Settings » Updating a username, email address or password


Updating a username, email address or password

To update the name, email address or password for your account, start by navigating to your Account Page. To get there, follow the steps below.

If you're already on your Account Page, ignore these steps and start at the first green bullet point below

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  1. Log into your account on AppointmentThing.com 
  2. Click the solid blue circle containing a white letter in the top right corner of the home page. This will cause a drop-down menu to appear with the options "Account", "Users", "Help" and "Log out"
  3. Click the 'Account' options on the drop-down menu to navigate to your AppointmentThing Account Page


  • To update your name:
  1. Click the 'Edit' link in the first gray box of the "Profile information" section labeled "Full name"

  2. Update your full name in the gray text box that appears
  3. Click the blue 'Update' button when you are finished to save your changes


  • To update your email address:
  1. Click the 'Edit' link in the second gray box of the "Profile information" section labeled "Email address"
  2. Update your email address in the gray text box that appears
  3. Click the blue 'Update' button when you are finished to save your new email address
  4. Once you do, a confirmation email will be sent to the email address you entered. Go to your inbox for that email address and click the confirmation button contained in the email
  5. You'll be re-directed back to AppointmentThing's website, where you'll see that your new email address has now been confirmed 


  • To update your password:
  1. Click the 'Edit' link in the second gray box of the "Profile information" section labeled "Password"
  2. Three gray text boxes will appear. Enter your current password in the first box, then enter your new password in the second box and confirm it in the third box. Note: your password must be at least 6 characters in length
  3. Click the blue 'Update' button when you are finished to save your changes



Hi there 👋

We've hit a plan limitation here. You are on the free Basic plan and that plan has limitations.

You can upgrade your plan to unlock more features.

Send your invitees a last-minute Text/SMS reminder about their appointment with you. It will increase attendence. Upgrade to Pro to unlock this feature.

The Text/SMS reminders input field automatically appear on the appointment booking page when you're on the Pro plan.

Get a Text/SMS reminder when an appointment is about to start. Upgrade to Pro to unlock this feature.

With your free Basic plan you can only have
1 active appointment type. Upgrade your plan to unlock unlimited appointment types.

Tip: If you are not ready to upgrade, you can deactivate other appointment types and then activate this one.

With your free Basic plan you can only have
1 active appointment type.

Licenses available It looks like your user profile hasn't been assigned a license yet. In the "Account" -> "Users" section you can adjust and assign licenses.


If you don't have permission to assign and manage licenses yourself then please get in touch with an account administrator.

With your free Basic plan you can connect
and activate 1 calendar connection.

Upgrade your plan to unlock up to 6 calendar connections.

With your free Basic plan you can connect
and activate 1 calendar connection. Upgrade your plan to unlock up to 6 calendar connections.

It looks like your user profile hasn't been assigned a license yet. In the "Account" -> "Users" section you can adjust and assign licenses.


If you don't have permission to assign and manage licenses yourself then please get in touch with an account administrator.

With your Premium plan you can connect
and activate 2 calendar connections. Upgrade your plan to unlock up to 6 calendar connections.

You can change your plan type in the "Account" section.


If you don't have permission to assign and manage licenses yourself then please get in touch with an account administrator.

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Premium

Starting at $8/month. Price in USD

Features you'll love

  • Unlimited appointment types
  • No branding
  • 2 x calendar connections
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Pro

Starting at $12/month. Price in USD

Premium features and more

  • Unlimited appointment types
  • No branding
  • 6 x calendar connections
  • SMS/Text reminders
  • Accept payments through Stripe or PayPal
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Thank you!

Your account was successfully upgraded and a license was assigned to your account.

Please notice If you have bought licenses for more than one user, you can assign licenses to other users in the Account → Users section.

Hi there 👋

We made AppointmentThing available to everyone on June 1st. Thanks so much for trying it out!

Prior to the launch, we were busy testing.. testing.. testing, correcting, then more testing.. testing.. testing and correcting.

Upcoming changes
Over the next couple of months, we’ll be gathering user feedback and (of course) be using the tools ourselves. Our testing and correcting will continue, and during this time we hope to learn a lot about the following:

  • What would be nice to have
  • What we need to improve right away
  • What needs a bit more explanation
  • Any issues or anything not working correctly

As a result, you’ll probably see us moving things around a bit: changing labels here and there, adding new functionality and options, updating tutorials, etc. It’s all part of the process.

How you can help
If you experience any issues or bugs, please let us know about them by sending an email to todos@appointmentthing.com. Also, please share anything you think we could improve upon or new functionality you wish we had.

Thanks :)