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Help Center » Getting Started » Connecting your calendars


Connecting your calendars

This guide explains how to connect your calendars to AppointmentThing. AppointmentThing can easily connect with your Apple, Google, Outlook.com and Office 365 calendars to automatically check when you are available and help you connect with your contacts, clients and customers. You're able to connect up to two calendar accounts with a Premium plan, and up to 6 calendar accounts with a Pro plan. 

Connecting your calendar accounts will also allow AppointmentThing to add your appointments to a calendar and make sure you're never double-booked.  To begin, follow the steps below.

If you're already on the Connected Calendars Page, ignore steps 1 through 3 and start at step 4 below

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  • To connect a calendar account
  1. Log in to your account on AppointmentThing.com
  2. Click 'My appointments' at the top of the home page
  3. Click the 'Connected Calendars' link in the menu on the left side of the page to navigate to the Connected Calendars Page. From this page you can connect to your calendar accounts and manage your existing connections
  4. If this is your first time to connect a calendar account, you will see the Connect Calendar page (see image below). If you already have a calendar account connected, click on the white "+ Add another calendar" button to get to this page.

    To connect your calendar account, click the blue 'Continue' button to the right of the type of calendar account you wish to connect, as shown in the image above

  5. Depending on the type of calendar account you chose to connect, you'll either be taken to a "Google Connect", "Microsoft Connect" or "Apple (iCloud) Connect" page. Follow the guides provided on these pages to finish connecting your calendar account

When your calendar account has been successfully connected to AppointmentThing, a box will appear on the Connected Calendars Page containing the details of your calendar account connection. The image below shows an example of what a connected Google Calendar account will look like on this page.


  • To connect additional calendars accounts
    To connect additional calendar accounts after you have connected your first calendar account, click on the white '+ Add another calendar' button on your Connected Calendars Page as shown in the image above, then follow the same steps as before.


  • To disconnect a calendar account
    To disconnect a calendar account you've connected to your AppointmentThing account, follow these steps:
  1. Click the red 'Disconnect' link next to the calendar account you wish to disconnect (see image above). 
  2. Click the blue 'OK' button on the pop-up that appears to disconnect the calendar account


  • To turn your calendar account off or on
    To turn a calendar account you've connect to your AppointmentThing account off or on, click on the toggle next to the calendar account (see image above).


Turning your calendar account off will mean that:

  1. The calendars associated with that account will not be checked for conflicts
  2. Your appointments will not be added to that calendar
  3. Even though this calendar account is turned off, it is still connected to your AppointmentThing account. To discconnect the calendar account completely, use the red 'Disconnect' button.

  • Checking your calendars for conflicts
    Within a calendar platform, you can often have multiple different calendars connected to a single calendar account. For instance in Google Calendar, the various calendars connected with your Google account are listed on the left side of the calendar, as shown in the image below.

When you connect a calendar account to AppointmentThing, you can choose which of the calendars associated with that account are checked for conflicts when AppointmentThing is determining your availability.


To choose which calendars to check for conflicts:

The purple 'Primary' label indicates that this is the primary calendar associated with that calendar account and doesn't have an impact on the functionality of AppointmentThing.

  1. Navigate to the red 'Check for conflicts' section.
  2. Select all the calendars you wish to check for conflicts by ticking the box next to that calendar.

There is no limit to the amount of calendars you can check for conflicts within a calendar account. So you can choose to check all, none, or any number of your calendars for conflicts.

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  • Adding your appointments to a calendar
    When your contacts schedule appointments with you, you can choose to have AppointmentThing automatically add your appointment to a specific calendar, or to not add your appointments to a calendar. 

    To choose which of your calendars your appointments will be added to:

Appointments can only be added to one calendar to prevent duplicate events being added to your guests' calendars.

  1. Navigate to the green 'Add to Calendar' section
  2. Select the calendar you wish to add your appointments to. New appointments will be added to the selected calendar only.
  3. If you choose to "Opt out" of having appointments added to your calendar, your appointments will not be added to any of your calendars. These appointments will still be visible in the "Scheduled Appointments" section of AppointmentThing.

If you turn off or disconnect the current "Add to calendar" calendar account, the "Opt out" option will be automatically selected. To add your appointments to another calendar, follow the steps above.

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Hi there 👋

We've hit a plan limitation here. You are on the free Basic plan and that plan has limitations.

You can upgrade your plan to unlock more features.

Send your invitees a last-minute Text/SMS reminder about their appointment with you. It will increase attendence. Upgrade to Pro to unlock this feature.

The Text/SMS reminders input field automatically appear on the appointment booking page when you're on the Pro plan.

Get a Text/SMS reminder when an appointment is about to start. Upgrade to Pro to unlock this feature.

With your free Basic plan you can only have
1 active appointment type. Upgrade your plan to unlock unlimited appointment types.

Tip: If you are not ready to upgrade, you can deactivate other appointment types and then activate this one.

With your free Basic plan you can only have
1 active appointment type.

Licenses available It looks like your user profile hasn't been assigned a license yet. In the "Account" -> "Users" section you can adjust and assign licenses.


If you don't have permission to assign and manage licenses yourself then please get in touch with an account administrator.

With your free Basic plan you can connect
and activate 1 calendar connection.

Upgrade your plan to unlock up to 6 calendar connections.

With your free Basic plan you can connect
and activate 1 calendar connection. Upgrade your plan to unlock up to 6 calendar connections.

It looks like your user profile hasn't been assigned a license yet. In the "Account" -> "Users" section you can adjust and assign licenses.


If you don't have permission to assign and manage licenses yourself then please get in touch with an account administrator.

With your Premium plan you can connect
and activate 2 calendar connections. Upgrade your plan to unlock up to 6 calendar connections.

You can change your plan type in the "Account" section.


If you don't have permission to assign and manage licenses yourself then please get in touch with an account administrator.

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Premium

Starting at $8/month. Price in USD

Features you'll love

  • Unlimited appointment types
  • No branding
  • 2 x calendar connections
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Pro

Starting at $12/month. Price in USD

Premium features and more

  • Unlimited appointment types
  • No branding
  • 6 x calendar connections
  • SMS/Text reminders
  • Accept payments through Stripe or PayPal
  • Customize appointment reminders
  • Customize appointment page design
  • Ask custom questions on appointment page
  • Customize colors on embeddable widgets
  • Include "Marketing consent" checkbox for users
  • Zapier integrations (coming soon)
  • Priority support

View more

Thank you!

Your account was successfully upgraded and a license was assigned to your account.

Please notice If you have bought licenses for more than one user, you can assign licenses to other users in the Account → Users section.

Hi there 👋

We made AppointmentThing available to everyone on June 1st. Thanks so much for trying it out!

Prior to the launch, we were busy testing.. testing.. testing, correcting, then more testing.. testing.. testing and correcting.

Upcoming changes
Over the next couple of months, we’ll be gathering user feedback and (of course) be using the tools ourselves. Our testing and correcting will continue, and during this time we hope to learn a lot about the following:

  • What would be nice to have
  • What we need to improve right away
  • What needs a bit more explanation
  • Any issues or anything not working correctly

As a result, you’ll probably see us moving things around a bit: changing labels here and there, adding new functionality and options, updating tutorials, etc. It’s all part of the process.

How you can help
If you experience any issues or bugs, please let us know about them by sending an email to todos@appointmentthing.com. Also, please share anything you think we could improve upon or new functionality you wish we had.

Thanks :)